Have Questions on Shipping?
Our Standard Method of Shipping is UPS for many reasons. One main reason is that you are able to track your orders and have the confidence that it will actually arrive. If there is damage to your order, we will file the claim with UPS on your behalf and work with our rep to help get you a positive outcome.
We also have negotiated discounted shipping rates with UPS, and we pass those rates on to you. This means that the rates we give you are lower than what you will pay if you went into a UPS store directly. Shipping is calculated based on weight, and zip code. Heavier and larger items are always cheaper to ship via UPS. If you look at the cost of a 2 lb. package going to your house vs. a 5 lb. package you will see that the shipping does not change very much. It is more economical to order as much as you can on one order, instead of creating an entirely new order.
We are now offering USPS Priority Mail as an additional shipping option for your smaller items. We cannot guarantee a delivery date, nor can we guarantee delivery. You will, however, receive a delivery confirmation # once your item ships.
Pricing for Priority is as follows:
Same Day Shipping has always been our policy. We know how very important it is to get your items delivered to you in a timely manner. We GUARANTEE to ship out the same day as long as we receive your order before 3pm EST. We recommend selecting UPS ground to get the best rates possible, however, we do offer 3 day select, 2nd Day Air, and Next Day Air for those times when you are in a rush. Please check the UPS Ground shipping time in transit chart to see just how quickly you can expect your items.We now offer various shipping methods, including UPS GROUND, UPS 2nd Day Air, and UPS Next day Air. Please note that UPS does not make deliveries on Saturday unless it is requested, and requires extra fees. Also, Please refer to the shipping chart above to determine the time in transit via UPS Ground before choosing an UPGRADE.
The number of days in transit does NOT include the day you place your order, so please plan accordingly.
Please choose your shipping method wisely. If you choose 2nd Day Air, and UPS will deliver your product in 2 days via UPS Ground, we will ship your product to you via UPS Ground.
A confirmation e-mail containing a tracking number will be sent to you once your order ships. Feel free to contact us if you need additional shipping information.
Orders cannot be cancelled or refused after shipment.